A wide range of skills
In order to provide unique and immediate added-value for its clients, Greenwich Consulting has developed, for telecom and media players, varied methodologies that cover the panoply of key rationales.
| CUSTOMER RELATIONSHIP MANAGEMENT |
|
Segments Marketing
Multi-contact channel Strategy
Call Centers |
Web 2.0
Operational and analytical CRM |
| IT AND NETWORK STRATEGY |
|
Costing
RFP management
Vendors selection |
Hosting strategy
Service platforms
optimisation |
| DISTRIBUTION |
|
Sales channel strategy
Commissioning strategy |
Based both on the sector-based experience of consultants and the research work carried out by the Greenwich Institute, the methodologies of Greenwich Consulting combine sophistication with pragmatism. Used on a case by case basis and personalised for our clients, they allow our teams to ensure the success of the most complex projects.